For orders received before 12pm, we aim to ship same day using Australia Post.

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We love our products and hope you do too. We want you to be happy with your purchase. We are happy to accept items for refund within 30 days of purchase, provided the product is unopened and all items are in original as new condition. Refund will be less any shipping costs incurred. We do not offer refunds or exchanges for change of mind, so please choose carefully. To request a refund, repair, or replacement, please contact us at info@afilter.au with:

• ‍ ‍Your proof of purchase (receipt or order confirmation)

• ‍ ‍A description of the issue

• ‍ ‍Photos or other evidence (if applicable)

‍We will respond within a reasonable time and guide you through the next steps.

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